Privacy policy

OSEEDY PRIVACY POLICY

Last updated: 26 September 2026

Oseedy (“we”, “us” or “our”) is a trading name of The Bouzi Club Ltd, a company registered in England and Wales under company number 16416411. We are not VAT registered. Our registered office is 124 City Road, London, EC1V 2NX, United Kingdom. We are the data controller responsible for your personal data under the UK GDPR and Data Protection Act 2018.

This policy explains how we collect, use, store and share personal data when you visit oseedy.life, place an order, join our mailing list, contact us or otherwise interact with our store.

1. Information we collect

Information you provide: your name, email address, phone number, billing and delivery address, order details, product preferences, account information, messages, reviews and feedback.

Payment information: payments are processed by Shopify Payments and any other payment methods displayed at checkout. We do not store complete card details, although we may receive transaction references, payment status and limited billing information.

Information collected automatically: IP address, device and browser information, approximate location, pages viewed, cart and checkout activity, cookies and website-performance data.

Information from third parties: we may receive information from Shopify, payment providers, delivery partners, analytics providers, advertising platforms and customer-support services.

2. How we use information

  • To process and fulfil orders, payments, deliveries, returns and refunds.
  • To manage customer accounts and respond to enquiries or complaints.
  • To send service messages, order updates and, where you consent, marketing communications.
  • To improve our products, website and customer experience.
  • To prevent fraud, protect our systems and meet legal, tax and accounting obligations.

Our lawful bases are performance of a contract, our legitimate interests in operating and improving the business, your consent, and compliance with legal obligations.

3. Cookies

We use cookies and similar technologies to operate the website, remember your cart and preferences, understand website usage and, where you consent, measure advertising. You can manage cookies through our cookie banner or browser settings. Disabling essential cookies may affect checkout or account functionality.

4. Sharing your information

We may share personal data with Shopify, payment providers, couriers, fulfilment partners, hosting providers, email services, analytics and advertising platforms, professional advisers and fraud-prevention services. We may also disclose information where required by law, to protect our rights, or as part of a sale or restructuring of the business.

5. International data transfers

Some providers may process data outside the UK. Where required, we rely on UK adequacy regulations, an International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.

6. Data security

We use reasonable technical and organisational safeguards, including secure hosting, access controls, recognised payment providers and restricted access to customer information. No online system is completely secure.

7. Data retention

We retain personal data only as long as needed to provide our services, complete orders, resolve disputes, prevent fraud and meet legal, accounting and tax requirements. UK financial records are generally kept for around six years.

8. Your rights

Under UK GDPR, you may have the right to access, correct or erase your data; object to or restrict processing; receive a portable copy; and withdraw consent. Contact hello@oseedy.life to exercise these rights. We may ask you to verify your identity. You may also complain to the Information Commissioner’s Office at ico.org.uk or 0303 123 1113.

9. Children’s privacy

Our store is not intended for children to purchase from independently, and we do not knowingly collect personal data from children.

10. Marketing communications

You can unsubscribe from promotional emails at any time using the link in the message or by contacting hello@oseedy.life. Essential order, payment, delivery and customer-service messages will still be sent.

11. Changes to this policy

We may update this policy from time to time. The revised version will appear on this page with a new “Last updated” date.

12. Contact us

  • Brand: Oseedy
  • Legal business: The Bouzi Club Ltd
  • Company number: 16416411
  • VAT status: Not VAT registered
  • Email: hello@oseedy.life
  • Website: https://oseedy.life
  • Registered office: 124 City Road, London, EC1V 2NX, United Kingdom
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